Privacy policy

Thank you for choosing our online candy store in New Zealand, The Candy Shack NZ Ltd. At our store, we are committed to protecting the privacy of our customers. This privacy policy outlines how we collect, use and protect your personal information when you use our website and make purchases.

Information we collect

We may collect personal information from you when you make a purchase, register for an account or subscribe to our newsletter. This information may include your name, address, email address and phone number. We may also collect information about your device and browser, your IP address and your browsing behaviour on our website.

Use of information

We use the information we collect to fulfil your orders, process payments and communicate with you about your orders. We may also use your information to personalise your experience on our website and to send you marketing communications if you have subscribed to our newsletter. We will never sell or share your personal information with third parties for their marketing purposes.

Payment processing

We use a third-party payment processor (Stripe) to process payments made through our website. We do not store or have access to your credit card or other payment information.

Cookies

We use cookies on our website to improve your browsing experience and to analyse website traffic. Cookies are small files that are stored on your device and can be used to remember your preferences, keep items in your cart and track your browsing behaviour. You can disable cookies in your browser settings, but this may limit your ability to use certain features on our website.

Data retention

We will retain your personal information for as long as necessary to fulfil the purposes for which it was collected or as required by law. After that, we will securely delete or destroy your personal information.

Security

We take the security of your personal information seriously and use industry-standard measures to protect it from unauthorised access, disclosure or theft.

Changes to this policy

We reserve the right to update or modify this privacy policy at any time. If we make significant changes, we will notify you by email or by posting a notice on our website.

If you have any questions or concerns about our privacy policy or how we handle your personal information, please contact us at thecandyshacknz@gmail.com.